Questions, answered.
Everything we get asked most, grouped by what stage you're at. Can't find it here? Reach out and we'll add it.
Listing your product
Is listing my product really free?
Yes, forever — the directory and the ability to collect reviews don't require a paid plan. Paid tiers add review replies, analytics, a verified badge, and blog submissions.
Can I list a product I didn't build myself?
No — listings need to accurately represent who's behind the product. You can mark yourself as a solo maker or add a company name from your dashboard once you've claimed a listing.
My listing is still pending — what does that mean?
Every new listing is reviewed by an admin before it goes live, so the directory stays accurate. This usually doesn't take long, but there's no fixed SLA yet while we're pre-launch.
Can I edit my listing after it's published?
Yes — anything from the name and description to the logo, screenshots, and links can be updated any time from Manage listing in your dashboard. Edits go live immediately; they don't go back through review unless they're flagged.
Can I have more than one listing?
Yes. Each listing you own shows up in your dashboard sidebar, and you can switch between them to manage each one separately — plan, reviews, and settings are all per-listing.
Reviews & trust
How do you stop fake reviews?
One review per verified account per listing, enforced at the database level, not just in the UI. There's no way to review your own product or leave a second review under a different name without a different real account.
Can a business delete a bad review?
No. Businesses can reply to a review on a paid plan, but they can't edit or remove a reviewer's rating or text. We may remove a review ourselves if it violates our terms — not because a business asked us to.
What does the verified badge mean?
It means we matched a work email's domain to the listing's own website, confirming whoever claimed the listing actually works there. It doesn't mean we've reviewed the product itself.
Pricing & billing
What does "featured" on the homepage mean?
The homepage hero banner is a small number of rotating paid slots, sold separately from subscriptions since there's only room for a few at a time. If every slot is taken, requesting puts you on a waitlist and you're promoted automatically the moment one frees up.
When does billing actually start?
Right away — upgrading charges your card immediately through Paddle, our payment processor, and the plan activates as soon as that goes through.
Can I switch plans later?
Yes, any time, from Billing in your dashboard. Switching between paid plans is prorated automatically. Downgrading to Free cancels your paid plan immediately — there's no grace period, so paid features stop working right away.
Still stuck?
We read every message — tell us what's confusing.